Contact Us
Contact Us
We are always here to help! Whether you have questions about sizing for our medieval dresses, need assistance with your order status, or have inquiries regarding returns and exchanges, please feel free to reach out to our dedicated customer support team.
For fast resolution, please include your Order Number (e.g., #AST1001) and the email address used during checkout when reaching out to us.
Get in Touch
Operating Company: NOMAVOX (HONG KONG) ROMANTIC JOURNEY LIMITED
Customer Support Email: support@astricos.com
Customer Service Phone: +852-9486-4600
Office & Business Address: Room 55, 7/F, Wing Tai Centre, No. 12 Hing Yip Street, Kwun Tong, Kowloon, Hong Kong
Support Hours: Monday – Friday, 9:00 AM – 6:00 PM (GMT+08:00). Emails received on weekends or holidays will be answered on the next business day.
Expected Response Time
We strive to reply to all inquiries within 24 to 48 business hours. If you do not see a reply in your inbox, please kindly check your Spam or Junk mail folder.
Last Updated: July 2026
Thank you for shopping with Astricos!
Astricos Team | www.astricos.com